Safety

Above anything, we want JigTalkers to be safe. Please take a few minutes to read this. Whilst JigTalking, here’s some tips for you to ensure that you don’t run into any bother:

Personal information: Share with care.
Protect your identity whilst JigTalking until you are 100% comfortable with someone. You can remain anonymous for as long as you wish on this platform. YOU control what you communicate. The personal information you should be wary of spreading are the likes of your full name, home address, email and phone number. Do not share this whilly-nilly and DO NOT write this in your bio! Don’t be a nugget!

Note: If you receive an email from ‘us’ asking for your login and password information (or any sort of information), it is not us. We repeat: it is not us. Report this to the JigTeam immediately.

Financial information: Keep it private!
If a JigTalker asks you to send them money, no matter what their reason may be, ignore the request, let us known immediately, and keep your wallet/purse zipped. Financial information such as your credit card number or bank information must never (ever ever ever) be given out.

Report any user who goes against the rules of our Terms of use, or anyone you think is suspicious. Violations include:

Fraudulence (fake profiles).
Users acting inappropriately when meeting up in person.
Asking you for money or ‘donations’
Harassing or offensive content (either public or private)
Anyone that looks under the age of 17
Trying to sell you a product or service

Signs of a scammer. Keep your eyes peeled for the following:

Asks you to send them over money.
All of a sudden disappears, then returns onto JigTalk with a different name.
Asks to communicate with you outside of the app shortly into the chat.
Sends you messages which direct you to a dodgy website.
Asks for your address in a sneaky manner. For example “I want to send you a 1000 piece jigsaw puzzle”.

More advice to avoid online scams can be found through the UK’s Citizen’s Advice Bureau here

Meeting in Person?

Whether a casual meet-up, or a romantic date, the first time you meet a JigTalker out of the service is bound to be exciting. Still though, be precautious and follow these tips – you may be able to see their photos now, but they’re still strangers after all.
Get to know them properly on the service beforehand
It’s up to you to remain cautious and do your own research on a user before meeting, as we do not conduct any criminal background checks on our users. Whether giving away personal information or meeting in person, get to know the user reasonably well in a JigTalk first.
Let your friends and family know of your plans
No excuses. Give them a heads up! Take your phone along with you, and tell someone who you’re meeting, where you’re meeting, and when you think you’ll be home.
Drive yourself to and from the first meet up
Whether it’s in an Uber, or your own car, it’s very important that you sort out your own transport. Do not, we repeat, do not get in a car with someone you don’t know or trust (especially if it’s the first time of meeting)
Never met before? Make it a public place!
Never meet somebody for the first time in a private or remote area, and especially not your home! Keep it to a public place, like a coffee shop….